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Jeff C's avatar

The fuselage plug thing was a pretty standard screw up. The plug was installed by the subcontractor who manufactured that part of the fuselage. It had to be removed for some reason and wasn't reinstalled correctly.

The issue here is multiple failures. There were employees performing a task they weren't qualified to do or they would have done it correctly. Managers assigned unqualified people to do the work. Quality Assurance either botched or missed the inspection that was supposed to ensure the work was done correctly.

What was missing in all of this was a mindset that this job is really freaking important, people could die if we don't do this right. That mindset drives meticulously following proven procedures, attention to detail, and conscientious inspection. It's a corporate culture problem that is two faceted; a cavalier attitude regarding the task and no fear of personal consequences if they screw up.

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Fla Mom's avatar

That's what I thought immediately, it's a corporate culture problem. In the military, we call it command culture. Same thing.

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Kathleen Janoski's avatar

"failure of leadership"

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RunningLogic's avatar

Well said!

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David A's avatar

Yes, and I do not think the Boing issue is a direct part of the operational plan to dismantle the American system of reduced Government and individual liberty and responsibility. However it is a result of said policy where DEi hiring, woke employee indoctrination focusing on diversity and liberal ideology including "I am owed" mentality, and the willful destruction of disciplined good moral behaviour, all manifest as broken or severely damaged production of goods and services.

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