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Roger Beal's avatar

Plus a lifetime subscription for pricey ink cartridges (hey Canon, I'm looking at you).

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Margaret Anna Alice's avatar

To quote Wendigoon:

"Our HP printer hasn’t been working for a month and every manner of troubleshooting, resets, changing ink cartridges, didn’t seem to work. After calling HP, they said the debit card on file had expired so they manually disabled our printer.

"In unrelated news, I’m now radicalized"

(https://twitter.com/Daffyflyer/status/1550268841275494400)

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Roger Beal's avatar

Amazing. Well, maybe not amazing, more like damned annoying.

This remote control stuff needs to become a two-way street. When HP or similar does this to a customer withOUT the courtesy of a prior notification, the customer should have a way to remotely disable something at HP in exchange. What's good for the goose, y'know.

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Reasonable Horses's avatar

Don't call it revenge. Call it justice.

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daverkb's avatar

I am not happy with HP. I just bought an HP printer from a local computer service shop and had to take it back due to 'install' nightmares. So I then went to BestBuy and bought another HP model which I got to work with the computer except that it would not print the lines with clear separation (all mushed together) plus it keep putting a straight black horizontal line across the top of the page which would really do a good job on wasting ink. This seems to shore up comment with more of the usual corporate totalitarian assumptions on display (i.e., the corporations assume that they own you and anything which they sell to you lock, stock and barrel ... which is the reason why I dumped Windows in the first place).

Although I am using Linux Mint, I have never had this kind of installation problem before. Furthermore, the install process is now complicated with a direct wireless communication between HP over the Internet and the printer (apparently I say, because I see my wireless channels plus an HP channel with the model number showing up in my wireless log on choice list).

With all of this going on, imagine my surprise upon seeing this HP stuff in C & C Comments.

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