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Susie & Security's avatar

When I lived in NC, my PCP was under the massive Atrium conglomerate where the bottom line is $$$, not care. I wrote a letter to the Atrium CEO about the poor levels of care and service, but he didn't bother responding.

Ever since I rejected the jab, that PCP treated me differently, essentially blowing off any new concern I bring to her. There is no excuse for that.

But this is the way our world runs. Insurance is an "empire," not a service.

Atrium and its practitioners are bound to follow insurance protocols by applying a code to everything under the sun, from which insurance determines eligible "treatment" (e.g, the cheapest). Worse, as a nurse told me in disgust one day, Atrium issued a decree requiring one of my docs to see "four patients an hour," which is why the doc rushes out of the room to make it to the next patient.

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