We got a home loan from them to remodel and we had a great experience. When we walked in for the loan closing, they were so kind and so personable, and I’ve never had that from Chase before. Also, I think I mentioned I wanted to bank with a state bank.
Frost Bank based in San Antonio, an excellent local bank that has grown but wisely and not too big. The founder, who passed a couple of years ago, went to my church, the family, too. Great service and responsiveness. You don’t wait on hold forever and the customer service people are native English speakers in the USA.
Why Frost Bank? I'm looking to move savings, too.
Small banks are the best. Use two different ones.
We got a home loan from them to remodel and we had a great experience. When we walked in for the loan closing, they were so kind and so personable, and I’ve never had that from Chase before. Also, I think I mentioned I wanted to bank with a state bank.
Frost Bank based in San Antonio, an excellent local bank that has grown but wisely and not too big. The founder, who passed a couple of years ago, went to my church, the family, too. Great service and responsiveness. You don’t wait on hold forever and the customer service people are native English speakers in the USA.